Managing an Employee with a Different Communication Style

Managing an Employee with a Different Communication Style

My research has been featured in Mashable: “In an article in Social Science Insights Zuleyka Zevallos explains the difference between extraverts and introverts: There are people who work through a scenario by thinking out loud, and people who like to process the situation for themselves before giving their take.”

Read more on the link.

#sociology   #socialscience  

16 thoughts on “Managing an Employee with a Different Communication Style


  1. very interesting Zuleyka Zevallos  . My institution CSIRO and particularly HR prefer using the DISC model rather than the MBTI. Personally I don’t find it very useful to help me understand the person that is in front of me. But regardless of the tool, at the end of the day you’re right, people change and should not be put in a box. 

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  2. I find MBTI interesting as it helped me better understand myself. It also gave me a frame to start better understanding people around me, my family, friends, but also the one I have difficulties with. I realized that all the people I had major problems since I’m in mid school belong basically to the same zone within the MBTI matrix. So in a sense it is now helping me realize that I have to focus at improving certain types of skills in order to deal more peacefully with these personality types. 


    On the other side, I find the DISC model too confusing to understand 1-on-1 interactions (which is unfortunately my main mode of functioning). It looks like DISC is more designed for managing a large group of people.

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  3. Very interesting Jean-Baptiste Pichancourt. I worked at another research organisation where we used the Belbin Team Inventory, which I thought was very useful given we were an interdisciplinary team. It structures ways of understanding strengths and weaknesses in team projects. As with all personalities tests, it’s not designed to be some perfect mould, but it can be very helpful for team members to better plan their work together. I’m a completer/finisher. Bad at delegation at times, but have found ways to improve this. 🙂  http://www.belbin.com/rte.asp?id=8

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  4. First and foremost is to study the environment, Employees to whom the communication is addressed, language whether oral or sign or sound or visual language, to be used, level of knowledge and understanding of the subject and the topics in respect of the message to be conveyed… and then USE Appropriate method, system, and means to COMMUNICATE!

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