How to Improve COVID-19 Mass Vaccination Experience

Infographic on COVID-19 Mass Vaccinaton Behavioural process. On the left, what it is currently: 2 month wait, routine sms, long delays, routine follow-up. On the right what could be improved: timely access, behavioural prompt, enhanced service

Vaccination, effective self-isolation, and adequate socioeconomic support are key public health measures that are proven to reduce the impact of COVID-19. Vaccination is safe,1  and scientifically shown to reduce death, hospitalisation, and severe health issues arising from COVID-19. Vaccination is currently available to everyone in Australia aged over 16; from 13 September 2021, it will be extended to 12 to 15 year olds. I’m very lucky, and thankful, to be fully vaccinated. Vaccination itself was quick, easy, and painless. Health staff delivered excellent service. In particular, the clinicians who carried out the vaccine were compassionate, warm, patient, and good humoured. I urge everyone who is medically able to get vaccinated as soon as possible.

Vaccination efforts have been radically advanced in the state of New South Wales (NSW), due to the current Delta outbreak. As of today, 4 September 2021, vaccination doses have already reached 7.3 million in NSW alone.2 Mass vaccination sites are producing extraordinary results given current constraints, including a strict lockdown in Southwestern Sydney.3

Nevertheless, there is a pressing need to rapidly increase vaccination. To date,4 62.1% of people over 16 years have received one vaccine dose in Australia, and only 37.8% are fully vaccinated. Health inequities undermine vaccine efforts. I’ve previously detailed that policing patterns are unfairly targeting racial minorities in working class suburbs, illustrating how race and class impact the management of vaccination.5 As I show below, there has been a lack of vaccine supply and outreach to priority groups at high-risk of COVID-19, including Aboriginal and Torres Strait Islander communities, people living in aged care and disability group homes, and rural and remote regions.

Many countries are struggling to entice people to return for their second vaccination. For example, in early April 2021, five million Americans6 had not gotten their second dose. By early August Britain is lagging behind France on second doses.7

Systemic support could improve vaccination, especially through federal funding to support people who are unemployed or precariously employed, so they are not forced to keep struggling until they are fully vaccinated. Alongside institutional responses, small physical and behavioural tweaks could improve the public experience at mass vaccination sites.

Today, I present a visual ethnography of my experience at a mass vaccination site in Sydney, which took place from late-July to mid-August 2021. Ethnography is the study of people’s behaviour and organisations in their everyday setting. My analysis draws on two ethnographic methods: participant observation and visual sociology.

Participant observation involves watching people, objects, a physical environment, and texts in their natural setting (that is, outside of a lab).8(pp109-120) Researchers can assume various roles to carry out this analysis, from a complete participant who joins in, and records, all activities, to complete observer (someone who watches, but does not join).9 Since I reflect on my own vaccination here, I am closer to the complete participant end of the spectrum. I documented my impressions of the environment, and the procedures used to organise the public through their vaccination.

I also used visual sociology; a methodology for collecting visual data to analyse social phenomena.10 In this case, I took photos and short videos of my experience in line while I waited to be vaccinated, but I did not directly film other people or staff. I did not record audio, personal data, or any other material that would be identifying.

The aim of this visual ethnography is to provide behavioural insights on how the mass vaccination process might be improved. Behavioural insights is the application of social and behavioural sciences to improve delivery of policy, programs, and services. I discuss some of the behavioural barriers in the mass vaccination process, especially things that could potentially contribute to people delaying coming back for their second dose. I also discuss how improved behavioural cues and messages could enhance the vaccination experience.

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Visual Sociology of Resistance

A building has a roller door with colourful street art. Drawn in a cartoon style from The Planet of the Apes, a purple figure in a military-style helmet says: It's time to end colonial power'

Below is my visual sociology for the first quarter of the year, from January to March, 2019. Take a journey from the Central Coast to Melbourne, and back to Sydney. This is part of my Weekends With a Sociologist series. Much of the imagery feature elements of social justice, protest or resistance, perfectly encapsulating what fuels my perseverance as a blogger and visual sociologist. More coming very soon. Enjoy!

Something for everybody

The year started hot and creative. Having gotten yet another tattoo for my birthday only a month earlier, I went back to Japanese-Australian artist, Hitome, from Broadway Tattoo, to get my next piece. I had long been looking for a woman of colour artist to entrust my intricate pieces, and she was wonderful, smart and easy to work with.

The parlour features a large black and white framed poster with art by Good Time Charlie and a quote from Leonard “Stoney” St Clair (below).  2-4 January 2019

“I am in the business of rendering a service to this community for the small group of people who choose to have their bodies decorated in some way or another. I choose my intelligence and skill, wishing not to offend anyone, but instead with my love of mankind, do what good I can before I die.”

Continue reading Visual Sociology of Resistance

The Ranger: Film Review

The Ranger is a hark back to 80s horror films. A group of young punks run into trouble during a concert and retreat to an abandoned holiday cabin, inexplicably located deep in an isolated area of a national park. Will they be okay? Highly unlikely. The film was very silly, with plenty of hammy humour and over the top gore. It was fun. 6/10.
It was preceded by a short, The Shopper, directed by Dev Patel and story by Aussie Leigh Whannell. Another slasher flick with dark humour about a seemingly bored housewife who has an emotionally abusive husband. But maybe not for long. Also 6/10.

What Keeps You Alive: Film Review

I have a rule of faith when it comes to film festivals – I don’t watch trailers or read reviews. I read the program and decide to see movies based on the blurb. I make an effort to see movies written or directed by women first and foremost (documentaries or dramas especially), or about minority groups and women in general in the second instance. Third, I try my hardest to see horrors because they’re rarely released in Australian cinemas. ‘What Keeps You Alive’ hits two of three: a movie about two (White) women and a horror flick. Directed by Colin Minihan (of Grave Encounters, which I disliked) was not what I expected. What I knew about the plot: Jules and Jackie are celebrating their one year anniversary in an isolated cabin in the woods. It is a horror. That’s it! The leap of faith paid off. It was so strong! Great characters. Lots of bad decisions but cleverness too. I won’t say more. Slick 7/10.

(Postscript: Now on Netflix) 

The Heroes We Deserve

A handmade market, existential sociology of trolleys, new superheros for the ages – Blackie Blackie Brown and El Jalapeño – plus lots more for the visual sociology of May 2018!

Finders Keepers

Gorgeous afternoon at the Finders Keepers market! Bought lots of handmade goodies from these women makers. 5 May

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Barangaroo and the Four Thousand Fish

Two people walk along the foreshore. In the background, other groups gather at the pier taking photos and looking around, while others are near a giant vessel. The sun shines brightly as it sets over the water

My Weekends With A Sociologist series is going to start coming to you more frequently and completely out of sequence. I will share with you my visual sociology adventures from different places, at different points in time, showing you what has captivated my sociological imagination most recently, through to what has lingered with me over time. The purpose of this series is to showcase what it is to see the world through a sociological lens. (For visually impaired readers, descriptions in the alt.) So let’s get started!

What better way to restart our journey, than with the enduring legacy of a strong Aboriginal woman, Barangaroo.

Beginning in the first week of January, Sydney annually hosts the Sydney Festival, with various sites around town housing performances, public art and sculptures, including many interactive installations. The best this year was the artwork, Four Thousand Fish, curated by Emily McDaniel, artist from the Kalari Clan of the Wiradjuri nation in Central New South Wales. The artwork blends sea song, visual story telling, sound, lighting, sculptures, landscape photography, music and of course, a beautiful nawi (bark canoe).

Held at the Cutaway in Barangaroo, every weekend this past January, the site was transformed into a public art sculpture that was set ablaze nightly at dusk. I attended an event hosted by the beloved street photographer, Legojacker (formerly from Melbourne, they had moved to Canberra in recent months).

Barangarro is named after the mighty Cammeraygal woman of the Eora nation, who defied colonialism in Gadigal, her homeland (also known as Sydney).

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Ai Weiwei in Conversation with Mami Kataoka

The Sydney Biennale kicked off on Thursday with a special event featuring Chinese artist Ai Weiwei, in conversation with the Biennale’s Artistic Director, Mami Kataoka. A Japanese artist, Kataoka is the is the first Asian region director of the program which has run for 44 years. Weiwei proved to be a fascinating, but challenging guest.

He was incredibly thoughtful in discussing the plight of refugees, which feature in his works for the BIennale, including a giant raft filled with cowering figures on show at Cockatoo Island, made from giant black rubber. Kataoka was wonderful and incredibly gracious in managing her self-effacing interviewee, who began to make jokes about how the conversation was boring and he started noting the countdown of time.

There was a lot of goodwill from the audience who laughed along with the jokes and cheered Kataoka who valiantly continued to ask about Weiwei’s film, Human Flow, also on refugees, and his other works for the Biennale. Weiwei could have come off as difficult, but instead was endearing and at times sobering.

He talked about being exhausted of talking about his art, which to him is a clumsy expression of his emotions, and specifically in this case, his inability to grasp the lack of compassion we collectively show refugees. He also noted he’s done 350 interviews and did not want to keep talking about works that are meant to be experienced in other ways. He also expressed a sense of futiilty. He noted it probably was uncooth to mention – but did regardless – that art festivals are expensive to produce but are poorly funded. He praised Kataoka for having curated a beautiful program that masks her (relatively) low budget. He also said that despite the turnout that night, the Biennale and his artshows in general, which are exhibited around the world, lack a large audience. He said that art was important, but it is rapidly losing attention.

He noted that the people who will go and see his documentary, filmed in multiple refugee sites around the world, and featuring the voices of hundreds of asylum seekers, will not reach the audience it needs to. It will be seen by people who recognise the crisis, not those who ignore it.

A contemplation of our humanity, through a reflection of our treatment of refugees. Ai Weiwei, “Law of the Journey, 2017,” part of the Biennale pf Sydney.

Indigitek Presents Wayne Denning and Nancia Guivarra

I’m at an Indigitek event at Google. Nancia J. Guivarra and Wayne Denning will be speaking about how to encourage Aboriginal and Torres Strait Islander youth into science, technology, engineering and mathematics (STEM).

Derek Harte from Google begins the event, speaking on importance of diversity on innovation and importance of Indigenous talent to the future of technology.

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Visual Sociology of the Year’s End

This visual sociology for December 2017 begins with a reflection on the need for a Treaty with Aboriginal and Torres Strait Islander people and the nation of Australia. The rest of this post has us visiting a Peruvian restaurant in Sydney, the LEGO exhibition in Melbourne, the sublime Pipilotti Rist and of course, my annual visual sociology of Christmas nonsense.

Treaty Now

Australia is the only Commonwealth nation without a treaty with First Nations people. In national consultations with Aboriginal and Torres Strait Islander people, published as the Uluru Statement, a pathway to (and beyond) treaty was outlined through truth telling and a makarrata. This is the Yolngu word for various overlapping processes of peace negotiations, as well as an agreement to solving conflict and restoring justice.

Aboriginal and Torres Strait Islander people have attempted to negotiate treaties since colonialism began, and a makarrata since the 1970s, to address formal recognition that the land belongs to Indigenous people, along with plans to address other cultural and socioeconomic issues.

Both sides of Government addressed national media and promised to establish a makarrata at the Garma Festival in August 2017, but have since rescinded their support.

Continue reading Visual Sociology of the Year’s End